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Returns and exchanges

To start your return, enter your order number and email address or phone number

How do I return my order?

  • Enter your order number and email address or phone number. Then, select start your return.
  • Follow the instructions and select the items you want to return.
  • When you’ve completed the return process, you’ll receive an email. This confirms your return has been approved and outlines how to post it.

 

Am I able to return my order?

  • You can return your items within of receiving them.
  • All returns must be in their original resalable condition.
  • All returns must be complete with their existing tags and packaging, if applicable.
  • All clothing must be unwashed and unworn.
  • Note that all free gifts or promotional items are non-returnable.

When will my return be processed?

  • Once we have received your return, it will be inspected. Once inspected you’ll receive an email notifying you if the return has been approved or rejected.
  • If your return is approved, you’ll receive a refund to your original payment method within 5-7 days.

 

 

Do I have to pay for my return?

  • You will not be charged any additional cost for making a return.
  • You are responsible for the cost of returning the goods back to us. Use a tracked service where possible.
  • We are unable to refund your original shipping costs.